Privacy Policy

Information We Collect

When you use our website, calculator, or application forms, we may collect the following information: your name, email address, phone number, property address, and financial details related to your loan inquiry (property value, loan amount, rental income, credit score range, entity type). We collect this information when you voluntarily submit it through our forms.

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages visited, and referring URL. This information is collected through standard web analytics tools.

How We Use Your Information

We use the information you provide to: respond to your loan inquiries, provide personalized rate quotes, process loan applications, communicate with you about your inquiry or application, send you relevant market updates and educational content (if you opt in), and improve our website and services.

We do not sell your personal information to third parties. We may share your information with our lending partners as necessary to process your loan application, and with service providers who assist us in operating our website and business (such as our CRM platform and email service provider).

SMS/Text Message Program

When you provide your phone number and consent to receive text messages from RentRefi, you are opting in to our SMS program. You may opt in by checking the consent box on any form on our website where SMS consent is offered.

Our SMS program may include: loan inquiry updates, rate quote notifications, application status updates, promotional messages about our DSCR loan products, and market updates relevant to rental property investors.

Message frequency varies based on your interaction with our services. You may receive up to 4 messages per month.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use of your mobile information is subject to this privacy policy.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@rentrefi.com or (573) 508-1223. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, contact us at:

RentRefi LLC
131 W High St Unit 1334
Jefferson City, MO 65101
info@rentrefi.com
(573) 508-1223